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Shipping & Delivery
Shipping & Delivery
Fast, reliable delivery for seeds, microgreens and garden supplies.
We ship across Canada and make it easy to track your order, understand delivery timeframes, and receive your products safely. From our garden to your door, we’re committed to getting your order to you with care.
Helpful details to ensure a smooth delivery experience.
Processing Times
Most orders are prepared within 1 – 3 business days.
Estimated Delivery Windows
Standard: 3 – 7 business days. Expedited: 1 – 4 business days.
Rural / Remote Delivery
Rural and remote areas may take a little longer to arrive.
Peak-Season Delays
During busy planting seasons, deliveries may take additional time. We appreciate your patience!
Address Accuracy
Please double-check your shipping address at checkout to avoid delays.
Tracking Updates
You’ll receive tracking updates by email as your order moves to you.
Packaging & Product Care
We pack all seed packets, microgreens and garden supplies with great care to ensure they arrive in excellent condition. Our packaging helps protect products from moisture, heat and damage during transit, so your order reaches you ready for your gardening success.
Whether it’s a single packet of seeds or a full order of garden supplies, you can trust that we handle your items with care from our garden to yours.
Shipping Questions / FAQs
Find quick answers to common questions about shipping and delivery.
Most orders are prepared within 1 – 3 business days. Standard shipping then takes about 3 – 7 business days, and expedited shipping about 1 – 4 business days. Rural and remote addresses may take a little longer.
When will I receive tracking?
A tracking number is emailed to you as soon as your parcel leaves our facility. If you have not received it within a day of your shipping confirmation, check your spam folder and then contact our support team.
Do you ship across Canada?
Yes, we ship coast to coast across Canada. Shipping rates and available options are calculated at checkout based on your address and order weight.
What if my package is delayed?
Delays can happen during peak planting season or bad weather. Check your tracking link first, since it carries the most current information. If your parcel has not moved for several days, contact us with your order number and we will follow up with the carrier.
What if my order arrives damaged?
Contact us with your order number and a photo of the damage as soon as you can. We will arrange a replacement or a refund. Full details are in our Refund Policy.
Can I place a bulk or business order?
Yes. We offer flexible shipping and custom pricing for wholesale, retail, school and community orders. Visit our Wholesale page or get in touch and our team will put together a quote.
Need Help?
Our friendly team is here for you. Get in touch through any of the following options.
Email Us
support@farmsteadacresnursery.com
We’ll get back to you as soon as possible.
Call Us
+1-671-323-1300
Speak with our friendly team during business hours.
Visit Us
See our locations below.
Come see us in person!
Our Locations
Visit one of our locations across British Columbia. We’d love to see you!